Last Updated: March 17, 2025
Thank you for using Rivio AI's services. Please read these Terms of Use carefully as they govern your access to and use of our AI-native Procurement Platform.
By accessing or using our services, you agree to be bound by these Terms. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.If you have signed a separate agreement with us for the same account, that agreement (not these Terms) applies to your use of our services.
Rivio AI provides an AI-native Procurement Platform where intelligent agents proactively strengthen compliance, drive process adoption, and enhance spend control. During your subscription period, you may access and use our services for your internal business purposes only.
When using our services, you agree to:
We may process your data as needed to provide and maintain our services. Our use of your data is governed by our Privacy Policy (available at https://www.rivio.ai/privacy-policy), which is incorporated by reference into these Terms.
By using our services, you provide informed consent for us to collect and process Usage Data (information about how you use our platform) and Customer Content (data you upload or submit). This data helps us operate, improve, and maintain our services. We may use aggregated and de-identified versions of this data to train our AI models. Your consent is specific to these purposes, freely given, and revocable at any time through your account settings. We'll never share your identifiable data with third parties without explicit consent, except as required by law. We maintain records of consent in compliance with GDPR, SOC 2 Privacy, and CPRA frameworks. You have the right to opt out of certain data processing, request access to your data, and maintain ownership of your content. For EU users, a separate Data Processing Agreement may be required.
Your data is never used to train third-party AI models. We use industry-leading cloud infrastructure and AI services that do not store, log, or use your data for training purposes. All customer data remains within our secure infrastructure with no data retention or exposure to external training systems.
Rivio AI complies with applicable privacy legislation in the jurisdictions where we operate, including but not limited to GDPR (European Union), CCPA (California), LGPD (Brazil), and the UK Data Protection Act. Our full Privacy Policy details our compliance with these regulations and outlines your rights regarding your personal data.
We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website or sending an email notification. Your continued use of our services after such notification constitutes acceptance of the updated Terms.
We reserve the right to suspend or terminate your account for violations of these Terms, extended periods of inactivity, or if required by law. Upon termination, your right to use our services ceases immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
We may suspend access to our services if:
Either party may terminate the agreement if the other party materially breaches these Terms.
We retain all rights to our platform and services. You retain all rights to your content, subject to the limited license you grant us to provide our services.
We warrant that we will not materially reduce the functionality of our services during your subscription period. Otherwise, our services are provided "as is" without warranties. Each party's liability is capped at the fees paid in the 12 months before a claim.
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. By using our services, you consent to our use of cookies as described in our Privacy Policy.General Legal Terms
For questions about these Terms or our Privacy Policy, please contact us at:
The complete Terms of Service, including all details of our Cloud Service Agreement, are available upon request and incorporate the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are available at https://commonpaper.com/standards/cloud-service-agreement/2.1/.
Our Privacy Policy, last updated on March 14, 2025, provides additional details about our data practices and is available at https://www.rivio.ai/privacy-policy.
